Products

Add-ons for Your Little Monster

YOU MAY WANT TO KNOW

How can I return my order? 

You can generally return your order within 30 days of receiving it by clicking on the "Return" button in your order details.

Enter the relevant order information to register your return request. You will need the order number and the email address used for the order at Lafufuclothes. You can find your order number in the order and shipping confirmation.Considering the desire for sustainability and conscious consumption, we have chosen not to offer free returns.

If you choose to return the goods, you can find all details about the return process here.

If you have further questions about returns, you can send us an email at info@lafufuclothes.com or visit our website to contact online customer service.

How long does shipping take, and what are the shipping costs? 

Orders received from Monday to Friday before 11:30 AM (GMT) will be shipped on the same working day. Orders received after 11:30 AM (GMT) will be shipped on the next working day.

For all users whose single order value is more than $50, we offer free shipping. If the order value is below $50, a shipping cost from $10-$30 will be deducted from the order.

Our standard shipping time is 2-6 business days. For more information you can find on https://www.lafufuclothes.com/policies/shipping-policy

How can I track the status of my order? 

Once your order leaves our warehouse, you will receive an email at info@lafufuclothes.com.

The content of the email includes, among other things, your order information and the logistics tracking link:https://www.17track.net/en.

You can use the logistics tracking link to track your package online at any time. If you have further questions, we recommend contacting toppointsports' official customer service team at info@lafufuclothes.com in a timely manner so that we can resolve the relevant issues for you as quickly as possible.

What payment methods do you accept?

Credit Card 

In the Toppointsport online shop, you can shop with confidence using your credit card. We accept credit cards with the MasterCard and Visa symbols, as well as credit cards from the companies Mastercard and Visa Card. Your credit card will only be charged once the order has left our facility. If the order consists of multiple deliveries, the credit card will be charged with the shipment of the first partial delivery. If you return the goods, the amount will be credited back to your card account.

 

PayPal 

When selecting the PayPal payment method, you will be redirected to PayPal at the end of the ordering process. If you are already a PayPal customer, you can simply log in with your user data and confirm the payment. If you are new to PayPal, you can log in as a guest or open a new PayPal account and then confirm your payment.

Your order is only completed with the confirmation of payment on PayPal. Subsequently, you will receive an order confirmation by email. Learn more about Paypal here.

If you have any questions or concerns about payments, please contact our customer service at info@lafufuclothes.com.

Why is additional identity verification required when using my credit card for payment? 

With the continued rapid growth of e-commerce globally, online shopping has become the preferred method of purchase for many consumers.

To ensure the security of cardholders in online payments, credit card organizations (e.g., VISA/Mastercard) typically offer additional protection measures before authorizing transactions.

3-D Secure (3DS) is a free service provided by credit card organizations to help authenticate transactions and ensure they are initiated by the rightful account holder. We are committed to creating a secure and reliable online payment environment for all customers placing orders.